Shipping & Delivery Policy

Sellers must dispatch items within the displayed timeframe.

Where an order is collected in person, the seller and buyer arrange the handover through CZAAH and confirm it on the order. The buyer can report a problem before the seller is paid.

Where required, sellers should use an eligible tracked delivery service.

Sellers should package products appropriately for transport.

Users should not manipulate tracking information.

Delivery estimates are estimates unless expressly guaranteed.

Responsibility for lost or damaged shipments will depend on:

• applicable law;
• delivery-provider terms;
• Buyer Protection;
• Seller Protection; and
• the circumstances of the order.