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How CZAAH collects, uses, stores, discloses and protects personal information.
Last updated: 2 September 2026
Draft — not yet legally reviewed
CZAAH respects your privacy and is committed to handling personal information responsibly and transparently.
This Privacy Policy explains how we collect, use, store, disclose and protect personal information when you use CZAAH.
CZAAH is a trading name of CZAAH Group Ltd. CZAAH is operated by:
For applicable data-protection law, the operating company will normally act as the controller of personal information processed for operating CZAAH.
We may collect information including:
We may collect or receive information needed to verify identity, prevent fraud, satisfy payment-provider requirements and meet legal obligations.
Verification may be carried out by third-party providers.
Payments may be processed by third-party payment providers.
CZAAH may receive transaction details, payment status and limited payment identifiers.
We do not necessarily receive or store full card numbers.
Information may be used to:
CZAAH may process photographs, video, audio, text and marketplace activity using artificial intelligence.
This may be used for:
AI-generated results may not always be accurate.
We may use automated systems to identify suspicious transactions, prohibited content, unusual account activity or other marketplace risks.
Where applicable law requires safeguards relating to a significant automated decision, we will provide appropriate safeguards, which may include the ability to challenge a decision or request human review.
Where required, we may process personal information because:
Information may be shared with:
Certain information may need to be shared between a buyer and seller to complete a transaction.
This may include:
Where CZAAH is legally required to report seller information to HMRC or another tax authority, we may collect, verify and report relevant seller information.
Some service providers may process personal information outside the United Kingdom.
Where required, appropriate protections will be used for international data transfers.
We retain information only for as long as reasonably required for purposes including:
Different categories of data may have different retention periods.
CZAAH may automatically delete large media files associated with completed listings after the applicable retention period.
Transaction records and limited listing history may remain where reasonably necessary.
Depending on applicable law, you may have rights including:
Requests can be submitted to: CONFIGURATION REQUIRED: privacy email
You may complain directly to CZAAH concerning our handling of personal information.
You may also have the right to complain to the UK Information Commissioner’s Office.
We use technical and organisational safeguards designed to protect personal information.
No internet service can guarantee absolute security.
Where children are permitted to access CZAAH, we will implement additional protections as required.
Certain marketplace features may have higher age requirements.
We may update this Privacy Policy from time to time.
Material changes will be communicated where required.
Questions about this page? Contact support.
