Seller Standards Policy
The performance CZAAH expects from sellers.
- Version 1.0.0
- In effect from 2 September 2026
- Updated 2 September 2026
On this page · 2 sections
Seller performance
Sellers are expected to provide a reliable marketplace experience.
Seller performance may consider:
- cancellation rate;
- dispatch speed;
- accurate descriptions;
- dispute rate;
- counterfeit complaints;
- delivery performance;
- customer communication; and
- compliance with Platform rules.
Enforcement
CZAAH may provide warnings before restrictions where appropriate.
Serious fraud, safety or counterfeit concerns may result in immediate action.
Change history
- 1.0.0 · 2 September 2026First version.
